Good to know
Our reception is available daily from 8.00 a.m. to 10.00 p.m. under telephone number +43 (5287) 8511. We are pleased to send you an individual offer, please fill out the inquiry form. If you have already booked and if you have any questions, please email us at firstname.lastname@example.org – our reception team will happily call you back.
- All prices are per person and include the Tuxerhof luxury half board and all taxes. Not included is the local tax € 1.50 per person and day ( from the 1. november 2018 € 1.80 per person and day). No refund is possible for any services not used.
- Garage spaces can be booked separately at a rate of € 12/day. Subject to availability.
- Reductions/Surcharges: The third adult person in the room receives 20% discount. Surcharge for single occupancy of a double room: 50% of the room price – only on request! Reduction for accommodation and breakfast € 11 per person and day. Room service € 5.
- Notice: With publishing of the current price list all previous prices lose their validity. Services may be changed due to seasonal or weather conditions or even cancelled altogether. Errors and omissions excepted. Prices and conditions are subject to change.
Deposit: We ask that you pay a deposit of € 500 per room after receipt of your reservation confirmation within 3 weeks per EU standard bank transfer to one of the following accounts:
- Bank account Austria: Raiffeisenbank Tux, account number 20073, bank code 36342 IBAN: AT42 3634200000015156, BIC: RZTIAT22342
- Bank account Switzerland: € 500 on the Euro account number:
IBAN CH 02 8074 0000 0081 7164 4, BIC: RAIFCH22, Raiffeisenbank Laegern-Baregg
- For payments we accept: Cash, Maestro, Visa and Mastercard
Check-in and check-out
- On the day of arrival, your room will be ready by 2.00 p.m. On the day of departure, we ask that you vacate your room by 10.30 a.m.
- The Tuxerhof luxury half board starts at 2.00 p.m. on the day of arrival and ends at 11.00 a.m. on the day of departure.
- We are happy to accommodate your room requests if possible. Please understand that we cannot guarantee the reservation of specific room numbers or floors. This also applies to specific table requests in the restaurant.
- For reservations the General Terms and Conditions for the Hotel Industry apply: If prices in the reservation confirmation differ, then the prices according to price list apply.
- Room cancellations are effective only if in written form. In the event of early departure or late arrival or cancellation within one month prior to the date of arrival we will charge 80% of the total agreed price. (Exception: travel cancellation insurance)
- Travel cancellation insurance: In order to avoid any inconvenience we have taken out a travel cancellation insurance for all our guests! In the event of illness, accident or death of the insured person, their children, parents or grandparents before or during their stay with us, the insurance will indemnify any losses. The fee is € 15 per person and stay and will be charged extra. If you have already taken out a travel cancellation insurance yourself, please let us know with your reservation.
We charge € 16 per dog/day without food. Please understand that dogs are not allowed in some suites, in the restaurants, in the SPA area and on the sunbathing lawn. We reserve the right to charge a final cleaning fee.
Frequently asked questions